The coaching process, especially a long one, can be quite unpredictable. Over time, when the relationship between the coach and the client develops to a certain level, the client may allow him or herself to become more openly emotional.
If that situation occurs, some coaches might get a bit concerned, thinking that the client may need more profound help than a coach can offer. Unless the emotions become uncontrollable, there is nothing to worry about, though.
On the contrary, if the client becomes overly angry or tearful in certain situations, that can mean a few things.
Firstly, the client is showing behavior of a normal human being and all the emotions that come with that. Secondly, it shows that the coaching process might be working well even on deep levels, where usually a reaction like that gets triggered. Thirdly, it shows that the level of rapport between the coach and the client is such that the client feels comfortable enough to open up and let the emotions flow.
If, as a coach, you feel uncomfortable in a situation like that, the best way to handle it is to step back and let the client “live” the emotion. By releasing that particular emotion, he/she makes more room for further discoveries and will be more relaxed in the rest of the coaching process.
As a coach, you don’t need to search for reasons for the emotional outburst. Often the reasons are not as important as the fact that the client is prepared to act in an open and relaxed manner. There is also no need to try and heal it or fix it – allowing it and being OK with it is perfectly fine.
By showing understanding and letting clients take their time to deal with whatever emotion they need to deal with, is the best response you can offer.
Natalie Ekberg is an international personal and executive coach and offers self-improving, motivational and coaching e-courses and e-books as well as face to face or telephone coaching.
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